Frequently asked questions. 

Location and parking

  • We are conveniently located in central Houston.

  • Parking is available in the building garage. Please feel free to park in any of the visitor spots, which are provided free of charge.

Scheduling and appointments

  • We request a 24-hour notice of cancellation or change in your appointment date or time.

    A cancellation fee will be billed to you for missed appointments or for appointments not cancelled 24 hours in advance.

    Fees include:

    No-show: $50

    Cancellation fee – new patient: $50

    Cancellation fee – established patient: $35

    We understand that unforeseen circumstances occur, so please call us if you are going to be late for a scheduled appointment. We will do our best to see you if you are more than 15 minutes late. We want to respect everyone’s time, so we will let you know if you can be seen or if you need to be rescheduled.

  • If you need to schedule, reschedule, or cancel an appointment, please call us at 832-555-5555.

  • Our clinic is open:

    • Monday through Thursday 8am to 5pm

    • Friday by appointment.

  • Referral requirements are payor specific. Please check with your insurance and call your primary care for a new referral if applicable.

Insurance and billing

  • Please call 832-555-5555 to speak with our business office staff for assistance.

  • We accept cash, check, or card payment. We will do our best to contact you in advance so you know what that amount might be when you arrive for your visit.

  • The cardiac evaluation developed by Vertex physicians is backed by rigorous science is evidence-based. Despite this, some insurance companies consider some of these tests “experimental.” Because traditional health insurance often considers wellness outside coverage, some of the tests ordered will require out of pocket payment. We will notify you of tests that are not covered by insurance, and you will have sole discretion on whether or not to complete these studies. We understand sensitivity to healthcare costs, and we encourage our patients to only undergo evaluation that is in keeping with their budget and health goals.

Patient care and services

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • Please refer to the top menu for a comprehensive list of conditions we treat and treatment modalities we offer.

    We provide numerous modalities unavailable in conventional cardiology practices, including infusions, functional medicine, procedures, and preventative modalities.

  • We provide services at several Houston-area hospitals. We provide services at St. Luke’s (Medical Center and The Vintage) and Methodist. We also perform minor procedures in the office and at surgery centers.

  • Yes we do, though we highly recommend office visits. When you speak to our scheduling staff, please let them know that you would prefer a tele-health appointment. We will do our best to accommodate you.

  • Yes, there will be a provider on call every night and weekends.